Terms and Conditions

1. Refund Policy

• No Refunds Post-Project: Once a project has commenced, RPM Design + Production does not offer refunds for any services performed.
• Pre-Project Refunds: Refunds will be issued if requested before the commencement of a project.

2. Revisions and Corrections

• Revisions: RPM Design + Production will accommodate clients with revisions or corrections to any deliverables.
• Reprint/Manufacture of Damaged Items: If items are damaged, proof of damage must be presented before we will remake or reprint them.
• Request for Corrections: All requests for corrections must be made formally via email. We will address and make corrections within 48 hours of receiving a formal request.

3. Proof of Damage

• For manufactured items, clients must provide proof of damage before a remake is processed.

4. Contact Information

• Email for Requests: Please direct all formal requests, including those for revisions or damage proof, to [email protected] .

By engaging our services, you agree to adhere to these terms and conditions.