Terms and Conditions
1. Refund Policy
- No Refunds Post-Project: Once a project has commenced, RPM Design + Production does not offer refunds for any services performed.
- Pre-Project Refunds: Refunds will be issued if requested before the commencement of a project.
2. Revisions and Corrections
- Revisions: RPM Design + Production will accommodate clients with revisions or corrections to any deliverables.
- Reprint/Manufacture of Damaged Items: If items are damaged, proof of damage must be presented before we will remake or reprint them.
- Request for Corrections: All requests for corrections must be made formally via email. We will address and make corrections within 48 hours of receiving a formal request.
3. Proof of Damage
- For manufactured items, clients must provide proof of damage before a remake is processed.
4. Contact Information
- Email for Requests: Please direct all formal requests, including those for revisions or damage proof, to [email protected] .
By engaging our services, you agree to adhere to these terms and conditions.